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Landlord Assessment
HMO License Valid
Until May 2027
Boiler Repair Neglected
3 months overdue
Deposit Protection
Registered late (45 days)
Property Standards
Meets requirements
Gas Safety Certificate
Expired 2 months ago
Potential RRO Claim Available
Based on 2 serious violations, you may be eligible to claim up to 12 months rent through a Rent Repayment Order.
Take action towards a resolution
We'll help you draft letters, gather evidence, and file directly with groups like relevant ombudsmen or your local council.
Mr. David Thompson
Thompson Properties Ltd
45 Victoria Road
London, W1A 1AB
20 October 2025
Re: Urgent Repair Required - Broken Boiler at 23 Maple Street, Flat 4B
Dear Mr. Thompson,
I am writing to formally notify you of a serious repair issue at the above property that requires your immediate attention.
Issue: The boiler has been non-functional since 15th January 2024, leaving the property without heating or hot water during winter months.
I first reported this issue via email on 16th January 2024 and followed up with phone calls on 18th and 22nd January. Despite these communications, no action has been taken to address this urgent matter.
Legal Obligations: Under Section 11 of the Landlord and Tenant Act 1985, you have a legal duty to keep in repair and proper working order the installations for the supply of water, gas, electricity, and for space heating and water heating.
Action Required Within 7 Days
If repairs are not commenced within 7 days of this letter, I will have no choice but to exercise my rights under the law, which may include arranging repairs myself and deducting costs from rent, or pursuing legal action.
I trust you will treat this matter with the urgency it deserves and look forward to your prompt response.
Yours sincerely,
Sarah Johnson
This letter has been generated with AI assistance and reviewed for legal accuracy. Keep a copy for your records.
Remedy AI
My landlord isn't replying about the broken boiler. It's been 3 months.
Since your landlord isn't responding, let's use a more effective approach.
Islington Council
Environmental Health Team
I'll prepare a repair order request. The council can legally force repairs within 28 days.
Council Request
Ready
Letter to Landlord
Ready
Compensation
Estimated
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Negotiation Dashboard
Based on 247 similar cases
Estimated Claim Value
12 months rent at £700-1,050/month
Based on these cases:
Settlement Recommendations
Quick Settlement
2-4 weeks
Negotiated Settlement
6-8 weeks
Full Tribunal
3-6 months
Recommendation
The negotiated settlement offers the best balance of recovery (87%) and resolution time.
247
Similar cases
£7,890
Avg. settlement
42 days
Avg. resolution
Get support at your tribunal
Tribunals can be stressful. Most issues don't go this far, but if yours does, Remedy is by your side. We'll help you prepare bundles, keep deadlines, and stand with you on the day.
Tribunal Deadline
4 days leftBundle must be submitted by Friday, 28th March at 4:00 PM
Bundle Generation
Upload evidence and add annotations
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Recent uploads
Repair_Request_Email.pdf
2 pages • 245 KB
Boiler_Photos.jpg
1 page • 1.2 MB
Initial repair request
Sent 8th November 2024
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