HMO licensing in Hillingdon Council
In Hillingdon, a rented home shared by 3 or more people from two or more households now needs a licence from the council, subject to exemptions. Large HMOs need a mandatory licence, and since 24 August 2026 a borough-wide additional scheme has covered the smaller ones. The council's licensing pages list no selective scheme.[17]
Which licence does a rented home in Hillingdon need?
Which licence a shared rented home in Hillingdon needs depends on how many people live there.
- Mandatory HMO licensing covers HMOs where 5 or more people live as two or more households.[27]
- Additional HMO licensing covers HMOs of 3 or more people from two or more households that do not need a mandatory licence, anywhere in the borough. It runs from 24 August 2026 to 23 August 2031.[17]
- Selective licensing is not among the schemes the council's licensing pages describe, so they set out no licence for a home let to a single household.[17]
The council opened applications for the additional scheme on 20 May 2026, and says landlords who had not applied by 23 August 2026 may face enforcement action.[17]
Subject to statutory exemptions, a large HMO shared by at least five people from more than one household needs a mandatory licence anywhere in England. The property licensing guide sets out the national tests that sit behind every local scheme.[27]
Check Hillingdon Council's property licence register
Hillingdon publishes its HMO register as a downloadable document. For each licensed HMO it lists the address, ward, licence holder, manager, licence dates and the maximum number of occupiers. The additional scheme is new, so an application still being processed may not appear yet.[23]
- Download the council's HMO register. HMO register (opens in new tab)[23]
- Search the exact address. Save a dated screenshot or download of the result. Councils must keep a register of licences, temporary exemption notices and management orders and make it available for inspection.[29]
- Ask about applications and exemptions. A missing entry is a reason to investigate, not proof of an offence, so ask whether a licence, application or exemption covered the dates you rented there.[32]
- Report or ask in writing. hmolicensing@hillingdon.gov.uk. To report a suspected unlicensed HMO, email Private Sector Housing at privatesectorhousing@hillingdon.gov.uk, the team named for the additional scheme. Email hmolicensing@hillingdon.gov.uk about unsafe or overcrowded HMOs.[26] Ask for a reference number and keep the reply.
What a property licence means in Hillingdon
Hillingdon publishes minimum standards for HMOs, which say a property should meet the Decent Homes Standard and be free from serious hazards. The council says that if you live in an HMO, your landlord must make sure that:
- proper fire safety measures are in place, including working smoke alarms
- gas safety checks are carried out every year, and the electrics are checked every five years
- the home is not overcrowded
- there are enough kitchen and bathroom facilities for the number of people living there
- shared areas and facilities are clean and in good repair, with enough bins[24]
- National conditions are the floor. Every licence carries the prescribed conditions on gas, electrics, alarms, tenancy terms and waste, and can last up to five years; the property licensing guide lists them in full.[30]
- Compare the licence with reality. The register entry or licence may identify the manager, the permitted occupancy and property-specific conditions. Check those details against how the home is actually occupied and managed.
- Keep separate evidence of hazards. A licence does not establish continuing compliance. Report disrepair or an immediate safety risk separately, and keep photographs, messages and certificates.
If your home may be unlicensed
One date matters most: smaller HMOs have needed a licence only since 24 August 2026, when the additional scheme came into force. Most larger HMOs have needed a mandatory licence for years. The register is a dated download, so keep a copy of the version you checked.[17]
- Confirm the scheme and dates. Match the address, occupancy and rental period to the designation in force at the time.
- Ask the council in writing. hmolicensing@hillingdon.gov.uk. Ask Hillingdon Council whether an effective application or temporary exemption existed and when it took effect.[26]
- Check the legal position. An application, an exemption, a reasonable excuse or the identity of the person legally responsible (the "person managing or controlling" the property) can all affect whether an offence is proved.[32]
- Preserve the evidence. Keep the tenancy, rent payments, proof of occupation, dated searches and council correspondence.
For a licensing offence committed on or after the 1 May 2026 rule change, a tenant can ask the First-tier Tribunal for up to two years' rent, and normally has two years from the offence to apply. The tenant must prove the offence beyond reasonable doubt, and the tribunal decides any award from the statutory factors and evidence; recovery is never automatic.[33] Older offence periods may be governed by earlier limits. Free housing advice is available from Shelter and Citizens Advice, and local law centres can help with tribunal cases.
Frequently asked questions
If it is an HMO of 3 or more people from two or more households, yes: a mandatory licence for 5 or more people, or an additional licence from 24 August 2026. The council's licensing pages list no selective scheme for a home let to a single household. Subject to exemptions, mandatory licensing applies to HMOs with five or more occupiers from more than one household. Check the address, the occupancy and the relevant dates with Hillingdon Council.
Use Hillingdon Council's official register route listed in the sources on this page and search the exact address. Save a dated result and note the day you searched, then ask the council to confirm in writing whether a licence, application or exemption covered your rental dates.
To report a suspected unlicensed HMO, email Private Sector Housing at privatesectorhousing@hillingdon.gov.uk, the team named for the additional scheme. Email hmolicensing@hillingdon.gov.uk about unsafe or overcrowded HMOs. Give the full address, who lives there and when they moved in. After a report, the council can inspect the property, check its licensing records and take enforcement action. You do not have to be the licence applicant, so ask for a reference number and written confirmation of the outcome, and keep it.
Possibly, but a missing register entry does not establish entitlement to a rent repayment order. You must show the property required a licence, identify the person legally responsible and prove the offence beyond reasonable doubt. The tribunal decides whether to make an order and how much to award.
Keep the tenancy agreement, bank statements or receipts showing rent, council-tax or utility records, messages identifying the landlord or manager, proof of who occupied the property, dated register searches and the council's written licensing response. Date everything: the offence period you allege must line up with the occupancy and rent you can prove.
No. A licence imposes safety and management conditions, including prescribed national conditions, but it does not prove continuing compliance. Report disrepair, fire risks or dangerous conditions separately to the landlord and council. Keep photographs and messages, and call the emergency services where there is an immediate danger.
See HMO and selective licensing schemes council by council
About this data
Information on this page was last checked on 7 October 2026. Regulatory grades and Ombudsman figures are correct as at the dates shown against each figure and may have changed since. Grades are reviewed and may change.
We aim for accuracy. If you represent this landlord or spot something out of date, contact legal@remedylegal.ai and we will review it promptly.
Remedy Legal is not a law firm and is not regulated by the Solicitors Regulation Authority. We do not carry out reserved legal activities or act as your legal representative. If your case needs a solicitor, we can connect you with an independent, regulated law firm.
Sources
- London Borough of Hillingdon (00AS) - Regulatory Judgement: 30 July 2025 (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 7 October 2026; data as at 30 July 2025.
- London Borough of Hillingdon — regulatory publications page (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 7 October 2026.
- Landlord Performance Report 2025/2026 — London Borough of Hillingdon (data refreshed May 2026) (opens in new tab). Housing Ombudsman Service. Checked 7 October 2026; data as at 31 March 2026.
- Annual Complaints Review 2025-26 (opens in new tab). Housing Ombudsman Service. Checked 7 October 2026; data as at 31 March 2026.
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- Regulator of Social Housing inspection (opens in new tab). Hillingdon Council. Checked 7 October 2026.
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- Tenant Satisfaction Measure (TSM) survey results 2025 to 2026 (opens in new tab). Hillingdon Council. Checked 7 October 2026; data as at 31 March 2026.
- Repairs and maintenance — non-emergency repairs (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- Repairs and maintenance — emergency repairs (opens in new tab). Hillingdon Council. Checked 7 October 2026.
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- About a HMO licence (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- Additional HMO licence scheme (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- Apply for additional licensing of HMOs (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- Notice of designation of an area for additional licensing (Section 56, Housing Act 2004) (opens in new tab). Hillingdon Council. Checked 7 October 2026; data as at 19 February 2026.
- Designation of an Area for Additional Licensing of Houses in Multiple Occupation — public notice (opens in new tab). Hillingdon Council. Checked 7 October 2026; data as at 19 February 2026.
- HMO register (opens in new tab). Hillingdon Council. Checked 7 October 2026; data as at 5 October 2026.
- Minimum Standards for Houses in Multiple Occupation within the London Borough of Hillingdon (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- HMO landlords' obligations (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- Complaining about a HMO (opens in new tab). Hillingdon Council. Checked 7 October 2026.
- House in multiple occupation licence (opens in new tab). GOV.UK. Checked 4 August 2026.
- The Licensing of Houses in Multiple Occupation (Prescribed Description) (England) Order 2018, article 4 (opens in new tab). legislation.gov.uk (The National Archives). Checked 6 October 2026.
- Housing Act 2004, section 232 (registers of licences and management orders) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
- Housing Act 2004, Schedule 4 (licence conditions) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
- Housing Act 2004, section 68 (licences: general requirements and duration) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
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- Rent repayment orders: guidance for tenants (opens in new tab). GOV.UK (MHCLG). Checked 4 August 2026; data as at 1 May 2026.