Homelessness help from Kirklees Council
If you are homeless in Kirklees, or could lose your home soon, the council owes you duties under Part 7 of the Housing Act 1996. Contact its Housing Solutions Service today — the earlier it knows, the more it can do.
How to get help from Kirklees Council now
If you are homeless tonight, or worried you are about to lose your home, contact the council straight away — it cannot turn you away without looking at your case. You do not have to wait until you are on the street: for anyone eligible, the council's duties begin once you are likely to become homeless within 56 days.[33]
Phone the Housing Solutions Service on 01484 221350.[22] If you have nowhere to stay tonight, phone rather than email. You can also email housing.solutions@kirklees.gov.uk. The council says it will contact you with an appointment for housing advice and an assessment of your needs.[22]
Out of hours. The council's out-of-hours emergency service is on 01484 414933, which it lists as available 24 hours a day.[23] If you or someone else is in danger, call 999.
In person. Housing Solutions advisers are also at Huddersfield Library, Civic Centre 3, Market Street, and Dewsbury Library, Railway Street, from Monday to Friday. The council's sleeping rough help page (opens in new tab) lists the hours for each.[22]
Domestic abuse. If you are in immediate danger, call 999. The council names the national domestic abuse helpline, 0808 2000 247, which is free and open 24 hours a day, and the Pennine Domestic Abuse Partnership helpline, 0800 052 7222.[26] You can also contact the Housing Solutions Service for help with somewhere safe to stay.[26]
Sleeping rough. The council asks people to report someone sleeping rough through StreetLink, which passes the details to the council's rough sleepers team or the local outreach service.[25]
Free advice is available at any point, including from Shelter and Citizens Advice. The council names Shelter, and Fusion Housing, which has offices in Huddersfield and Dewsbury.[23]
What Kirklees Council must do
Kirklees's duties come from Part 7 of the Housing Act 1996 and are the same across England — the general homelessness guide explains each one in detail. In short:
- If you are eligible and likely to become homeless within 56 days, the council owes you the prevention duty — reasonable steps to help you keep your home or find another before you lose it.[33]
- If you are already homeless and eligible, it owes you the relief duty — reasonable steps to help you secure accommodation.[33]
- In both cases it must assess your circumstances and record the steps you and the council will each take in a personalised housing plan.[33]
- If you are eligible, in priority need and did not become homeless intentionally, the main housing duty can follow once the relief duty ends. The council must then secure accommodation for your household until the duty ends in one of the ways the law allows.[33]
What the council says it can do. Its help to keep you in your home can include mediation, negotiating with your landlord, a grant or loan to clear arrears, and a Discretionary Housing Payment.[28]
A homeless application is not a housing register application. Kirklees's housing register is separate. The council's annual report records 21,745 households on its housing register at the end of March 2026, and 1,210 households housed during 2025/26.[29]
Without a local connection to Kirklees, your case may be referred to a council where you have one — never to a district where you would run the risk of violence, including domestic abuse.[33] Immigration and residence status can affect what help you are eligible for — the general homelessness guide sets out who is eligible.[33]
Temporary accommodation in Kirklees
If the council has reason to believe you may be homeless, eligible and in priority need, it must secure interim accommodation for you while it looks into your case. The duty arises before any decision on your application.[33]
Whatever is provided must be suitable for your whole household. For households with dependent children or a pregnant member, bed and breakfast can be used only where nothing else is available — and then for no more than 6 weeks in total.[33]
What the council's policy says. Kirklees's placement policy says it will offer temporary accommodation inside the district wherever possible.[30] It uses its own homes, nightly-paid accommodation, bed and breakfast as a last resort, private shared and self-contained homes, and supported housing.[30] Under the policy:
- you get one offer and are asked to accept it straight away, without a right to view it first
- you pay the costs of the accommodation, which may include rent, service charges, utilities and council tax
- in a self-contained home, you may be expected to use the living room as a bedroom.[30]
The local picture. Official statistics recorded 357 households in temporary accommodation in Kirklees on 31 March 2026, 268 of them with children.[32] Of the 357, 91 were in bed and breakfast, 21 of them with children and 4 of those for more than 6 weeks.[32]
If you think accommodation offered under a duty is unsuitable, you can normally ask for a review. Emergency accommodation provided while the council investigates is challenged differently.[33]
If you disagree with a decision
Section 202 of the Housing Act 1996 gives you the right to have most important homelessness decisions looked at again.[33] That covers decisions on:
- your eligibility, or whether you count as homeless
- priority need, or a finding of intentional homelessness
- the council bringing a duty to an end
- whether accommodation offered to you is suitable.[33]
You have 21 days from the date you are told the decision, unless the council agrees in writing to give you longer. A review that goes against you — or one you do not hear back about in time — can then be taken to the county court on a point of law under section 204, again within 21 days.[33]
Asking Kirklees for a review. For a review of a private rented offer, the council's policy asks for the request in writing and says a senior officer not involved in the original decision carries it out.[31] Send it to the Housing Solutions Service within the 21 days, even if you are still gathering your reasons, and keep a dated copy.[33] The decision letter should tell you how to ask.
Homelessness cases fall within civil legal aid, so a legal aid solicitor can advise on and run a review or appeal at no cost if you qualify. Check through the government's Find a Legal Aid Adviser tool.[48]
A complaint about how your case was handled, rather than what was decided, goes through the council's complaints process first, then the Local Government and Social Care Ombudsman. That route cannot replace a section 202 review or a section 204 appeal, which have their own strict deadlines.[45]
Frequently asked questions
Call the Housing Solutions Service on 01484 221350, email housing.solutions@kirklees.gov.uk, or use the council's online contact form. The council says it will contact you with an appointment for housing advice and an assessment of your needs. If you are homeless tonight, phone rather than email.
Call the Housing Solutions Service on 01484 221350. Outside office hours, call the council's out-of-hours emergency service on 01484 414933, which it lists as available 24 hours a day. If you or someone else is in danger, call 999.
The Housing Solutions Service has advisers at Huddersfield Library, Civic Centre 3, Market Street, and at Dewsbury Library, Railway Street, from Monday to Friday. Check the council's page for each library's hours before you go.
Contact StreetLink, which passes reports to the council's rough sleepers team or the local outreach service so they can find you and offer support; anyone can also report someone else sleeping rough. You can also call the Housing Solutions Service, or the out-of-hours emergency line at night.
It is the written plan the council must agree with you after assessing your circumstances. It records the steps you and the council will each take to keep or find you a home. Kirklees says its help can include mediation, negotiating with your landlord, a grant or loan to clear arrears, and a Discretionary Housing Payment, and that it will help you draw up the plan. Ask for a copy and keep it.
Priority need decides whether the council must house you — in an emergency while it looks into your case, and potentially under the main housing duty afterwards. The categories include pregnant women, people with dependent children, people made homeless by an emergency such as fire or flood, and people vulnerable for a special reason. People homeless because of domestic abuse qualify automatically. Without priority need, the council still owes you the prevention and relief duties.
Get the decision in writing and get advice quickly. The council must show you deliberately did, or failed to do, something that caused you to lose accommodation that was available and reasonable to keep. Something done in good faith, without knowing a relevant fact, does not count. If you are in priority need, it must still secure accommodation long enough for you to find your own. You can ask for a review, normally within 21 days.
Yes. Homelessness is within the scope of civil legal aid, so advice and representation from a legal aid solicitor — on an application, a section 202 review or a section 204 appeal — can be free if you qualify. The council also names Shelter, and Fusion Housing, which has offices in Huddersfield and Dewsbury. Citizens Advice also gives free advice. A complaint about how your case was handled goes to the council and then the Local Government and Social Care Ombudsman, and is not a substitute for a review.
See homelessness help council by council
About this data
Information on this page was last checked on 13 October 2026. Regulatory grades and Ombudsman figures are correct as at the dates shown against each figure and may have changed since. Grades are reviewed and may change.
We aim for accuracy. If you represent this landlord or spot something out of date, contact legal@remedylegal.ai and we will review it promptly.
Remedy Legal is not a law firm and is not regulated by the Solicitors Regulation Authority. We do not carry out reserved legal activities or act as your legal representative. If your case needs a solicitor, we can connect you with an independent, regulated law firm.
Sources
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