HMO and selective licensing in Sutton Council
Sutton licenses shared homes borough-wide: an additional HMO designation came into force on 22 March 2026 on top of mandatory licensing, and there is no selective scheme.[12] The council publishes its register quarterly, so a written check with Environmental Health matters as much as the search.[13]
Which licence does a rented home in Sutton need?
Sutton's borough-wide additional HMO designation was made on 22 December 2025, came into force on 22 March 2026, and its public notice says it ceases on 21 December 2030 unless revoked earlier. It covers HMOs occupied by three or more people from two or more households that are not already within mandatory licensing, and the notice also brings in certain converted blocks of flats where fewer than half the flats are owner-occupied; the council's committee papers and the notice describe that converted-block category differently, so ask the council if you rent in one. Sutton says it does not operate selective licensing.[12]
Whatever Sutton designates locally, a large HMO shared by at least five people from more than one household needs a mandatory licence anywhere in England. The London licensing guide sets out the national tests that sit behind every local scheme.[15]
Check Sutton Council's property licence register
Sutton publishes an online HMO register, updated quarterly, and says the full register can be inspected at council offices. If the quarterly file does not show the address, ask Environmental Health to check the live record, application queue and any temporary exemption covering the rental period.[13]
- Open the official register. Open HMO register (opens in new tab)[13]
- Search the exact address. Save a dated screenshot or download of the result. Councils must keep a register of licences, temporary exemption notices and management orders and make it available for inspection.[16]
- Ask about applications and exemptions. A missing entry is a reason to investigate, not proof of an offence, so ask whether a licence, application or exemption covered the dates you rented there.[19]
- Report or ask in writing. environmentalhealth@sutton.gov.uk. Suspected unlicensed HMOs can be referred to Sutton's Environmental Health service through the council's published email or contact centre.[12] Ask for a reference number and keep the reply.
What a property licence means in Sutton
Sutton's standards require suitable fire precautions and escape, adequate shared amenities, freedom from overcrowding and a property kept in good repair. Record the number of occupants using each kitchen and bathroom and any blocked escape route, then give those details to Environmental Health; licence status and a standards breach can require separate checks.[12]
- National conditions are the floor. Every licence carries the prescribed conditions on gas, electrics, alarms, tenancy terms and waste, and can last up to five years; the London licensing guide lists them in full.[17]
- Compare the licence with reality. The register entry or licence may identify the manager, the permitted occupancy and property-specific conditions. Check those details against how the home is actually occupied and managed.
- Keep separate evidence of hazards. A licence does not establish continuing compliance. Report disrepair or an immediate safety risk separately, and keep photographs, messages and certificates.
If your home may be unlicensed
In Sutton, first decide whether the home is a smaller HMO caught by the borough-wide additional designation or a large mandatory HMO. The additional scheme only began on 22 March 2026, so separate evidence from before and after that date. Because the online register is updated quarterly, ask Environmental Health to check the full register and any pending application.[12][13]
- Confirm the scheme and dates. Match the address, occupancy and rental period to the designation in force at the time.
- Ask the council in writing. environmentalhealth@sutton.gov.uk. Ask Sutton Council whether an effective application or temporary exemption existed and when it took effect.[12]
- Check the legal position. An application, an exemption, a reasonable excuse or the identity of the person legally responsible (the "person managing or controlling" the property) can all affect whether an offence is proved.[19]
- Preserve the evidence. Keep the tenancy, rent payments, proof of occupation, dated searches and council correspondence.
For a licensing offence committed on or after the 1 May 2026 rule change, a tenant can ask the First-tier Tribunal for up to two years' rent, and normally has two years from the offence to apply. The tenant must prove the offence beyond reasonable doubt, and the tribunal decides any award from the statutory factors and evidence; recovery is never automatic.[20] Older offence periods may be governed by earlier limits. Free housing advice is available from Shelter and Citizens Advice, and local law centres can help with tribunal cases.
Frequently asked questions
Sutton licenses smaller shared HMOs borough-wide under its additional scheme, in force from March 2026, as well as large HMOs under the mandatory scheme; it says there is no selective scheme. Mandatory licensing still applies to a large HMO occupied by at least five people from more than one household. Check the address, the occupancy and the relevant dates with Sutton Council.
Use Sutton Council's official register route listed in the sources on this page and search the exact address. Save a dated result and note the day you searched, then ask the council to confirm in writing whether a licence, application or exemption covered your rental dates.
Suspected unlicensed HMOs can be referred to Sutton's Environmental Health service through the council's published email or contact centre. Give the full address, who lives there and when they moved in. After a report, the council can inspect the property, check its licensing records and take enforcement action. You do not have to be the licence applicant, so ask for a reference number and written confirmation of the outcome, and keep it.
Possibly, but a missing register entry does not establish entitlement to a rent repayment order. You must show the property required a licence, identify the person legally responsible and prove the offence beyond reasonable doubt. The tribunal decides whether to make an order and how much to award.
Keep the tenancy agreement, bank statements or receipts showing rent, council-tax or utility records, messages identifying the landlord or manager, proof of who occupied the property, dated register searches and the council's written licensing response. Date everything: the offence period you allege must line up with the occupancy and rent you can prove.
No. A licence imposes safety and management conditions, including prescribed national conditions, but it does not prove continuing compliance. Report disrepair, fire risks or dangerous conditions separately to the landlord and council. Keep photographs and messages, and call the emergency services where there is an immediate danger.
See HMO and selective licensing in every London borough
About this data
Information on this page was last checked on 4 August 2026. Regulatory grades and Ombudsman figures are correct as at the dates shown against each figure and may have changed since. Grades are reviewed and may change.
We aim for accuracy. If you represent this landlord or spot something out of date, contact legal@remedylegal.ai and we will review it promptly.
Remedy Legal is not a law firm and is not regulated by the Solicitors Regulation Authority. We do not carry out reserved legal activities or act as your legal representative. If your case needs a solicitor, we can connect you with an independent, regulated law firm.
Sources
- London Borough of Sutton (00BF) - Regulatory Judgement: 29 October 2025 (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 12 July 2026; data as at 29 October 2025.
- London Borough of Sutton — publications page (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 12 July 2026.
- Landlord Performance Report 2024-25 — London Borough of Sutton (data refreshed May 2025) (opens in new tab). Housing Ombudsman Service. Checked 12 July 2026; data as at 31 March 2025.
- London Borough of Sutton (202420779) — decision (opens in new tab). Housing Ombudsman Service. Checked 12 July 2026; data as at 17 June 2025.
- London Borough of Sutton (202342463) — decision (opens in new tab). Housing Ombudsman Service. Checked 12 July 2026; data as at 31 July 2025.
- Tenant Satisfaction Measures 2024/25 — Full Data Set (row 00BF) (opens in new tab). Regulator of Social Housing (GOV.UK official statistics). Checked 12 July 2026; data as at 31 March 2025.
- Make a complaint (opens in new tab). Sutton Housing Partnership. Checked 12 July 2026.
- Repairs FAQs (opens in new tab). Sutton Housing Partnership. Checked 12 July 2026.
- Sutton Housing Partnership (opens in new tab). Sutton Council. Checked 12 July 2026.
- Sutton's social housing gets top rating after inspection (opens in new tab). Sutton Council. Checked 12 July 2026; data as at 29 October 2025.
- Sutton's social housing gets top rating after inspection (opens in new tab). Sutton Housing Partnership. Checked 12 July 2026; data as at 29 October 2025.
- Houses in multiple occupation (opens in new tab). Sutton Council. Checked 4 August 2026.
- HMO licensing register (opens in new tab). Sutton Council. Checked 4 August 2026.
- Public notice: designation for additional licensing of HMOs (opens in new tab). Sutton Council (hosted by London Property Licensing). Checked 4 August 2026; data as at 22 December 2025.
- House in multiple occupation licence (opens in new tab). GOV.UK. Checked 4 August 2026.
- Housing Act 2004, section 232 (registers of licences and management orders) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
- Housing Act 2004, Schedule 4 (licence conditions) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
- Housing Act 2004, section 68 (licences: general requirements and duration) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
- Rent repayment orders: offences guidance for tenants (opens in new tab). GOV.UK (MHCLG). Checked 4 August 2026; data as at 1 May 2026.
- Rent repayment orders: guidance for tenants (opens in new tab). GOV.UK (MHCLG). Checked 4 August 2026; data as at 1 May 2026.