HMO and selective licensing in Tower Hamlets Council

Tower Hamlets runs borough-wide additional HMO licensing until March 2029, and selective licensing in three former wards that is published as expiring at the end of September 2026.[17] Each scheme keeps its own register, so match the scheme to your home before you search.

Which licence does a rented home in Tower Hamlets need?

Tower Hamlets' borough-wide additional HMO scheme runs from 1 April 2024 to 31 March 2029 and covers shared homes occupied by at least three people from two or more households. Its selective scheme covers Weavers, Whitechapel, and Spitalfields and Banglatown under the pre-2022 ward boundaries. That designation was renewed for five years from 1 October 2021, so it is published as running until 30 September 2026; recheck its status if your tenancy reaches the expiry date.[17]

Whatever Tower Hamlets designates locally, a large HMO shared by at least five people from more than one household needs a mandatory licence anywhere in England. The London licensing guide sets out the national tests that sit behind every local scheme.[20]

Tower Hamlets' selective scheme uses these former ward boundaries:[17]

  • Weavers
  • Whitechapel
  • Spitalfields and Banglatown

Check Tower Hamlets Council's property licence register

Tower Hamlets publishes a separate register for each scheme: the additional and selective registers are downloadable files on their scheme pages, and a mandatory HMO register file is also published. Choose the register that matches the occupancy and former-ward location, search every relevant version if your tenancy spans the selective expiry, and ask Housing Licensing about a renewal or an application not yet shown.[17]

  1. Open the register for your scheme. Register downloads (opens in new tab)[17]
  2. Search the exact address. Save a dated screenshot or download of the result. Councils must keep a register of licences, temporary exemption notices and management orders and make it available for inspection.[21]
  3. Ask about applications and exemptions. A missing entry is a reason to investigate, not proof of an offence, so ask whether a licence, application or exemption covered the dates you rented there.[24]
  4. Report or ask in writing. housinglicensing@towerhamlets.gov.uk. Property-licensing questions and reports go to Tower Hamlets' Housing Licensing team through its published email route.[19] Ask for a reference number and keep the reply.

What a property licence means in Tower Hamlets

Tower Hamlets links different conditions to its mandatory, additional and selective schemes and expects licence holders to manage occupation, safety, antisocial behaviour and waste. Start with the register that matches the property: an HMO licence can cap occupancy and require shared-facility management, while a selective licence for an ordinary rental addresses a different scheme and designated area.[17]

  • National conditions are the floor. Every licence carries the prescribed conditions on gas, electrics, alarms, tenancy terms and waste, and can last up to five years; the London licensing guide lists them in full.[22]
  • Compare the licence with reality. The register entry or licence may identify the manager, the permitted occupancy and property-specific conditions. Check those details against how the home is actually occupied and managed.
  • Keep separate evidence of hazards. A licence does not establish continuing compliance. Report disrepair or an immediate safety risk separately, and keep photographs, messages and certificates.

If your home may be unlicensed

Distinguish the borough-wide additional HMO scheme from the selective designation limited to three former wards. The selective scheme is close to its published expiry, so the alleged offence period and the boundary version both matter. Use the register for the right scheme, then ask Housing Licensing whether a renewal, application or exemption changes the result.[17]

  1. Confirm the scheme and dates. Match the address, occupancy and rental period to the designation in force at the time.
  2. Ask the council in writing. housinglicensing@towerhamlets.gov.uk. Ask Tower Hamlets Council whether an effective application or temporary exemption existed and when it took effect.[19]
  3. Check the legal position. An application, an exemption, a reasonable excuse or the identity of the person legally responsible (the "person managing or controlling" the property) can all affect whether an offence is proved.[24]
  4. Preserve the evidence. Keep the tenancy, rent payments, proof of occupation, dated searches and council correspondence.

For a licensing offence committed on or after the 1 May 2026 rule change, a tenant can ask the First-tier Tribunal for up to two years' rent, and normally has two years from the offence to apply. The tenant must prove the offence beyond reasonable doubt, and the tribunal decides any award from the statutory factors and evidence; recovery is never automatic.[25] Older offence periods may be governed by earlier limits. Free housing advice is available from Shelter and Citizens Advice, and local law centres can help with tribunal cases.

Frequently asked questions

See HMO and selective licensing in every London borough

About this data

Information on this page was last checked on 4 August 2026. Regulatory grades and Ombudsman figures are correct as at the dates shown against each figure and may have changed since. Grades are reviewed and may change.

We aim for accuracy. If you represent this landlord or spot something out of date, contact legal@remedylegal.ai and we will review it promptly.

Remedy Legal is not a law firm and is not regulated by the Solicitors Regulation Authority. We do not carry out reserved legal activities or act as your legal representative. If your case needs a solicitor, we can connect you with an independent, regulated law firm.

Sources

  1. Landlord Performance Report 2024/2025 – Tower Hamlets Council (data refreshed May 2025) (opens in new tab). Housing Ombudsman Service. Checked 12 July 2026; data as at 31 March 2025.
  2. London Borough of Tower Hamlets (00BG) - Regulatory Judgement: 30 April 2025 (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 26 July 2026; data as at 30 April 2025.
  3. London Borough of Tower Hamlets — publications page (opens in new tab). Regulator of Social Housing (GOV.UK). Checked 12 July 2026; data as at 12 July 2026.
  4. Tenant Satisfaction Measures 2024/25 — full data workbook (2025_TSM_Full_Data_v1.1_FINAL.xlsx) (opens in new tab). Regulator of Social Housing (official statistics). Checked 26 July 2026; data as at 31 March 2025.
  5. Tenant Satisfaction Measures 2024/25: Headline report (opens in new tab). Regulator of Social Housing. Checked 12 July 2026; data as at 31 March 2025.
  6. Performance and Tenant Satisfaction Measures (opens in new tab). Tower Hamlets Council. Checked 12 July 2026.
  7. Housing complaints policy and procedure (next review date 03/07/2026) (opens in new tab). Tower Hamlets Council. Checked 12 July 2026.
  8. The corporate complaints process (opens in new tab). Tower Hamlets Council. Checked 26 July 2026.
  9. Report a repair (opens in new tab). Tower Hamlets Council. Checked 26 July 2026.
  10. Tower Hamlets Council takes action to improve housing standards (opens in new tab). Tower Hamlets Council. Checked 12 July 2026; data as at 19 November 2024.
  11. Response to Regulator of Social Housing judgement (opens in new tab). Tower Hamlets Council. Checked 26 July 2026; data as at 30 April 2025.
  12. Tower Hamlets Homes (202234784) (opens in new tab). Housing Ombudsman Service. Checked 26 July 2026; data as at 16 August 2024.
  13. London Borough of Tower Hamlets (202331276) (opens in new tab). Housing Ombudsman Service. Checked 26 July 2026; data as at 27 May 2025.
  14. London Borough of Tower Hamlets (202435197) (opens in new tab). Housing Ombudsman Service. Checked 26 July 2026; data as at 22 December 2025.
  15. Special investigation reports (listing) (opens in new tab). Housing Ombudsman Service. Checked 12 July 2026; data as at 12 July 2026.
  16. Mayor Lutfur Rahman moves Tower Hamlets Homes in-house (opens in new tab). Tower Hamlets Slice. Checked 12 July 2026; data as at 2 November 2023.
  17. Additional licensing (opens in new tab). Tower Hamlets Council. Checked 4 August 2026.
  18. Selective licensing (opens in new tab). Tower Hamlets Council. Checked 4 August 2026.
  19. Property licensing scheme (opens in new tab). Tower Hamlets Council. Checked 4 August 2026.
  20. House in multiple occupation licence (opens in new tab). GOV.UK. Checked 4 August 2026.
  21. Housing Act 2004, section 232 (registers of licences and management orders) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
  22. Housing Act 2004, Schedule 4 (licence conditions) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
  23. Housing Act 2004, section 68 (licences: general requirements and duration) (opens in new tab). legislation.gov.uk (The National Archives). Checked 4 August 2026.
  24. Rent repayment orders: offences guidance for tenants (opens in new tab). GOV.UK (MHCLG). Checked 4 August 2026; data as at 1 May 2026.
  25. Rent repayment orders: guidance for tenants (opens in new tab). GOV.UK (MHCLG). Checked 4 August 2026; data as at 1 May 2026.