Section 29: Discrimination in provision of goods, facilities or services., Sex Discrimination Act 1975

It is unlawful for any person concerned with the provision (for payment or not) of goods, facilities or services to the public or a section of the public to discriminate against a woman who seeks to obtain or use those goods, facilities or services—

by refusing or deliberately omitting to provide her with any of them, or

by refusing or deliberately omitting to provide her with goods, facilities or services of the like quality, in the like manner and on the like terms as are normal in his case in relation to male members of the public or (where she belongs to a section of the public) to male members of that section.

The following are examples of the facilities and services mentioned in subsection (1)—

access to and use of any place which members of the public or a section of the public are permitted to enter;

accommodation in a hotel, boarding house or other similar establishment;

facilities by way of banking or insurance or for grants, loans, credit or finance;

facilities for education;

facilities for entertainment, recreation or refreshment;

facilities for transport or travel;

the services of any profession or trade, or any local or other public authority.

It is unlawful in connection with the provision of goods, facilities or services to the public or a section of the public (except in so far as they relate to an excluded matter) for any person to subject to harassment—

a woman who seeks to obtain or use those goods, facilities or services, or

a woman to whom he provides those goods, facilities or services.

For the avoidance of doubt it is hereby declared that where a particular skill is commonly exercised in a different way for men and for women it does not contravene subsection (1) for a person who does not normally exercise it for women to insist on exercising it for a woman only in accordance with his normal practice or, if he reasonably considers it impracticable to do that in her case, to refuse or deliberately omit to exercise it.

In its application in relation . . . to discrimination falling within section 2A, subsection (1)(b) shall have effect as if references to male members of the public, or of a section of the public, were references to members of the public, or of a section of the public, who do not intend to undergo, are not undergoing and have not undergone gender reassignment.

Section 29: Discrimination in provision of goods, facilities or services.

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