Section 27K: Sections 27H to 27J: supplementary

Water Industry Act 1991 · 1991 c. 56View on legislation.gov.uk

Part II: APPOINTMENTMENT AND REGULATION OF UNDERTAKERS — CHAPTER III: PROTECTION OF CUSTOMERS ETC..

The Secretary of State may make regulations prescribing—

descriptions of information which a person to whom a direction is given under section 27H or 27J above may refuse to supply; or
circumstances in which such a person may refuse to comply with a direction given under either of those sections.

The Council may, if no person is prescribed for the purpose under subsection (3) below, refer a failure by a company holding an appointment , a water supply licensee or a sewerage licensee to comply with a direction under section 27H above to the Authority.

The Secretary of State may make regulations for the purpose of enabling a failure to comply with a direction under section 27H or 27J above to be referred by the person who gave the direction to such person (other than the Authority) as may be prescribed by the regulations.

A person to whom such a failure is referred (whether under subsection (2) above or regulations under subsection (3) above) shall—

consider any representations made by either party;
determine whether the person failing to comply with the direction is entitled to refuse to do so, and, if not, order him to comply with the direction; and
give notice of his determination and any order under paragraph (b), with reasons, to both parties.

The duty of a company holding an appointment , a water supply licensee and a sewerage licensee to comply with an order under this section shall be enforceable by the Authority under section 18 above.

A notice under subsection (4) above may be published by either party to the reference.

Subsections (2) to (7) of section 27I above apply to the publication of a notice under this section as they apply to the publication of a notice given to the Council under section 27H(4) above.

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Reuse reviewed 21 August 2026 under Open Government Licence v3.0.