Remedy
Start free

Section 56: Determinations on requests for non-domestic supplies.

Water Industry Act 1991 · 1991 c. 56View on legislation.gov.uk

Part III: WATER SUPPLY — chapter II: SUPPLY DUTIES

Subject to subsection (3) below, any terms or conditions or other matter which falls to be determined for the purposes of a request made by any person to a water undertaker for the purposes of section 55 above shall be determined—

by agreement between that person and the water undertaker; or
in default of agreement, by the Authority according to what appears to it to be reasonable.

Subject to subsection (3) below, the Authority shall also determine any dispute arising between any person and a water undertaker by virtue of subsection (3) or (4) of section 55 above.

The Authority may, instead of itself making a determination under subsection (1) or (2) above, refer any matter submitted to it for determination under that subsection to the arbitration of such person as it may appoint.

For the purposes of any determination under this section by the Authority or any person appointed by it it shall be for a water undertaker to show that it should not be required to comply with a request made for the purposes of section 55 above.

The charges in respect of a supply provided in compliance with any request made for the purposes of section 55 above—

shall not be determined by the Authority or a person appointed by it, except in so far as, at the time of the request, no provision is in force by virtue of a charges scheme under section 143 below in respect of supplies of the applicable description; and
in so far they do fall to be determined, shall be so determined having regard to the desirability of the undertaker's—
recovering the expenses of complying with its obligations under section 55 above; and
securing a reasonable return on its capital.

To the extent that subsection (5)(a) above excludes any charges from a determination under this section, those charges shall be fixed from time to time by a charges scheme under section 143 below, but not otherwise.

The determination of any matter under this section shall be without prejudice to the provisions of sections 233 and 372 of the Insolvency Act 1986 (conditions of supply after insolvency).

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.