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Section 137: Restrictions on imposing information requirements

Communications Act 2003 · 2003 c. 21View on legislation.gov.uk

Part 2: Networks, services and the radio spectrum — Chapter 1: Electronic communications networks and services

This section limits the purposes for which, and manner in which, requirements may be imposed under sections 135 and 136.

OFCOM are not to require the provision of information for the purpose of ascertaining whether a contravention of a general condition has occurred, or is occurring, unless—

the requirement is imposed for the purpose of investigating a matter about which OFCOM have received a complaint;
the requirement is imposed for the purposes of an investigation that OFCOM have decided to carry out into whether or not the general condition in question has been complied with;
the condition in question is one which OFCOM have reason to suspect is one that has been or is being contravened; ...
the condition in question is one falling within section 51(1)(d) ; or
the condition in question is one relating to the effective and efficient use of telephone numbers.

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OFCOM are not to require the provision of information under section 135 or 136 except—

by a demand for the information that describes the required information and sets out OFCOM's reasons for requiring it; and
where the making of a demand for the information is proportionate to the use to which the information is to be put in the carrying out of OFCOM's functions.

The reasons for requiring information for statistical purposes under section 135 or 136 must set out the statistical purposes for which the information is required.

Except in the case of a demand made in the manner authorised by subsection (6), a demand for information required under section 135 or 136 must be contained in a notice served on the person from whom the information is required.

In the case of information required by OFCOM for the purpose of ascertaining who is liable to charges under section 38, the demand may—

be made by being published in such manner as OFCOM consider appropriate for bringing it to the attention of the persons who are described in the demand as the persons from whom the information is required; and
take the form of a general demand for a person so described to provide information when specified conditions relevant to his liability to such charges are satisfied in his case.

OFCOM are not to impose a requirement on a person under section 135(3C) except by a notice served on the person that sets out the requirement and OFCOM's reasons for imposing it.

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.