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Section 191: OFCOM's power to require information in connection with dispute

Communications Act 2003 · 2003 c. 21View on legislation.gov.uk

Part 2: Networks, services and the radio spectrum — Chapter 3: Disputes and appeals

Where a dispute has been referred or referred back to OFCOM under this Chapter, they may require any person to whom subsection (2) applies to provide them with all such information as they may require for the purpose of—

deciding whether it is appropriate for them to handle the dispute; or
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
considering the dispute and making a determination for resolving it.

This subsection applies to—

a party to the dispute; and
a person who is not a party to the dispute but appears to OFCOM to have information that is relevant to the matters mentioned in subsection (1)(a) to (c).

A person required to provide information under this section must provide it in such manner and within such reasonable period as may be specified by OFCOM.

In fixing the period within which information is to be provided in accordance with a requirement under this section OFCOM must have regard, in particular, to—

their obligation to make a determination for resolving the dispute within the period specified in section 188;
the nature of the dispute; and
the information that is required.

Sections 138 to 144 apply for the enforcement of a requirement under this section as they apply for the enforcement of requirements under section 135 or 136.

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About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.