Section 368HK: Complaints relating to Tier 1 standards code

Communications Act 2003 · 2003 c. 21View on legislation.gov.uk

Part 4A: ON-DEMAND PROGRAMME SERVICES — Chapter 3: Regulation of Tier 1 services

OFCOM must establish and maintain procedures for the handling and resolution of complaints that a person who provides a Tier 1 service is failing, or has failed, to comply with section 368HJ(1).

A person who provides a Tier 1 service must establish and maintain procedures for the handling and resolution of complaints that the person is failing, or has failed, to comply with section 368HJ(1).

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