Subsections (2) and (3) apply to a complaint which the complainant—
If the Ombudsman considers that investigation of the complaint is not necessary, he must inform the complainant.
Otherwise he must investigate the complaint.
The Ombudsman may investigate a complaint which the complainant—
The Ombudsman may investigate a transferred complaint made to him, and no such complaint may be made under the Judicial Appointments Order after the commencement of this section.
The Judicial Appointments Order is the Judicial Appointments Order in Council 2001, which sets out the functions of Her Majesty's Commissioners for Judicial Appointments.
A transferred complaint is a complaint that lay to those Commissioners (whether or not it was made to them) in respect of the application of appointment procedures before the commencement of this section, but not a complaint that those Commissioners had declined to investigate or on which they had concluded their investigation.
Any complaint to the Ombudsman under this section must be in a form approved by him.