Section 121: Performance targets and monitoring

Legal Services Act 2007 · 2007 c. 29View on legislation.gov.uk

Part 6: Legal Complaints

The Board may—

set one or more performance targets relating to the performance by the OLC of any of its functions, or
direct the OLC to set one or more performance targets relating to the performance by the OLC of any of its functions.

A direction under subsection (1)(b) may impose conditions with which the performance targets must conform.

The Board must publish any target set or direction given by it under this section.

The OLC must publish any target set by it pursuant to a direction under subsection (1)(b).

The Board may take such steps as it regards as appropriate to monitor the extent to which any performance target set under this section is being, or has been, met.

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Reuse reviewed 21 August 2026 under Open Government Licence v3.0.