Section 135: Notification requirements

Legal Services Act 2007 · 2007 c. 29View on legislation.gov.uk

Part 6: Legal Complaints

This section applies where a complaint—

is excluded from the jurisdiction of the ombudsman scheme under section 126, or by virtue of scheme rules made under section 127;
is dismissed, or referred to another body, by virtue of scheme rules;
is settled, withdrawn or abandoned (or treated as withdrawn or abandoned by virtue of scheme rules).

The ombudsman must notify—

the complainant;
the respondent;
any relevant authorising body, in relation to the respondent, notified of the complaint in accordance with rules within section 133(3)(k),

and, in a case within subsection (1)(a) or (b), must give reasons for the exclusion, dismissal or referral.

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Reuse reviewed 21 August 2026 under Open Government Licence v3.0.