Section 12: Other pre-contract information included in contract

Consumer Rights Act 2015 · 2015 c. 15View on legislation.gov.uk

Part 1: Consumer contracts for goods, digital content and services — CHAPTER 2: Goods

This section applies to any contract to supply goods.

Where regulation 9, 10 or 13 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134) required the trader to provide information to the consumer before the contract became binding, any of that information that was provided by the trader other than information about the goods and mentioned in paragraph (a) of Schedule 1 or 2 to the Regulations (main characteristics of goods) is to be treated as included as a term of the contract.

A change to any of that information, made before entering into the contract or later, is not effective unless expressly agreed between the consumer and the trader.

See section 2(5) and (6) for the application of this section where goods are sold at public auction.

See section 19 for a consumer's rights if the trader is in breach of a term that this section requires to be treated as included in the contract.

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Reuse reviewed 21 August 2026 under Open Government Licence v3.0.