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Section 16: Goods not conforming to contract if digital content does not conform

Consumer Rights Act 2015 · 2015 c. 15View on legislation.gov.uk

Part 1: Consumer contracts for goods, digital content and services — CHAPTER 2: Goods

Goods (whether or not they conform otherwise to a contract to supply goods) do not conform to it if—

the goods are an item that includes digital content, and
the digital content does not conform to the contract to supply that content (for which see section 42(1)).

See section 19 for the effect of goods not conforming to the contract.

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This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.