Section 92: Duty to report criminal activity

Consumer Rights Act 2015 · 2015 c. 15View on legislation.gov.uk

Part 3: Miscellaneous and General — CHAPTER 5: Secondary ticketing

This section applies where—

an operator of a secondary ticketing facility knows that a person has used or is using the facility in such a way that an offence has been or is being committed, and
the offence relates to the re-sale of a ticket for a recreational, sporting or cultural event in the United Kingdom.

The operator must, as soon as the operator becomes aware that a person has used or is using the facility as mentioned in subsection (1), disclose the matters specified in subsection (3) to—

an appropriate person, and
an organiser of the event (subject to subsection (5)).

Those matters are—

the identity of the person mentioned in subsection (1), if this is known to the operator, and
the fact that the operator knows that an offence has been or is being committed as mentioned in that subsection.

The following are appropriate persons for the purposes of this section—

a constable of a police force in England and Wales,
a constable of the police service of Scotland, and
a police officer within the meaning of the Police (Northern Ireland) Act 2000.

This section does not require an operator to make a disclosure to an organiser of an event if the operator has reasonable grounds for believing that to do so will prejudice the investigation of any offence.

References in this section to an offence are to an offence under the law of any part of the United Kingdom.

This section applies only in relation to an offence of which an operator becomes aware after the coming into force of this section.

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.