Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of a tenant, the amount is to be determined in accordance with this section.
The amount must relate to rent paid during the period mentioned in the table.
The amount that the landlord may be required to repay in respect of a period must not exceed—
the rent paid in respect of that period, less
any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period.
In determining the amount the tribunal must, in particular, take into account—
the conduct of the landlord and the tenant,
the financial circumstances of the landlord, and
whether the landlord has at any time been convicted of an offence to which this Chapter applies.