This section applies if, at any time after an importer of a relevant connectable product makes it available in the United Kingdom—
the importer is informed that there is, or may be, a compliance failure in relation to the product, and
the importer is aware, or ought to be aware, that the product is or will be a UK consumer connectable product.
The importer must take all reasonable steps to investigate whether there is a compliance failure in relation to the product.
In this section "compliance failure" means a failure by the importer, or by a manufacturer of the product, to comply with a relevant security requirement relating to the product.