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Section 64: Duty to give notice of cancellation rights.

Consumer Credit Act 1974 · 1974 c. 39View on legislation.gov.uk

Part V: Entry into Credit or Hire Agreements

In the case of a cancellable agreement, a notice in the prescribed form indicating the right of the debtor or hirer to cancel the agreement, how and when that right is exercisable, and the name and address of a person to whom notice of cancellation may be given,—

must be included in every copy given to the debtor or hirer under section 62 or 63, and
except where section 63(2) applied, must also be sent by an appropriate method to the debtor or hirer within the seven days following the making of the agreement.

In the case of a credit-token agreement, a notice under subsection (1)(b) need not be sent by an appropriate method within the seven days following the making of the agreement if either—

it is sent by an appropriate method to the debtor or hirer before the credit-token is given to him, or
it is sent by an appropriate method to him together with the credit-token.

Regulations may provide that except where section 63(2) applied a notice sent under subsection (1)(b) shall be accompanied by a further copy of the executed agreement, and of any other document referred to in it.

Regulations may provide that subsection (1)(b) is not to apply in the case of agreements such as are described in the regulations, being agreements made by a particular person, if—

on an application by that person to the FCA , the FCA has determined that, having regard to—
the manner in which antecedent negotiations for agreements with the applicant of that description are conducted, and
the information provided to debtors or hirers before such agreements are made,

the requirement imposed by subsection (1)(b) can be dispensed with without prejudicing the interests of debtors or hirers; and

any conditions imposed by the FCA in making the determination are complied with.

A cancellable agreement is not properly executed if the requirements of this section are not observed.

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.