A landlord authority shall maintain such arrangements as it considers appropriate to enable those of its secure tenants or secure contract-holders who are likely to be substantially affected by a matter of housing management to which this section applies—
and the authority shall, before making any decision on the matter, consider any representations made to it in accordance with those arrangements.
For the purposes of this section, a matter is one of housing management if, in the opinion of the landlord authority, it relates to—
but not so far as it relates to the rent payable under a secure tenancy or secure contract or to charges for services or facilities provided by the authority.
This section applies to matters of housing management which, in the opinion of the landlord authority, represent—
and are likely substantially to affect either its secure tenants as a whole or a group of them who form a distinct social group or occupy dwelling-houses which constitute a distinct class (whether by reference to the kind of dwelling-house, or the housing estate or other larger area in which they are situated).
In the case of a landlord authority which is a local housing authority, the reference in subsection (2) to the provision of services or amenities is a reference only to the provision of services or amenities by the authority acting in its capacity as landlord of the dwelling-houses concerned.
A landlord authority shall publish details of the arrangements which it makes under this section, and a copy of the documents published under this subsection shall—
A landlord authority which is a private registered provider of social housing or a registered social landlord shall, instead of complying with paragraph (a) of subsection (5), send a copy of any document published under that subsection—
and a council to whom a copy is sent under this subsection shall make it available at its principal office for inspection at all reasonable hours, without charge, by members of the public.
For the purposes of this section—