Section 157: Approved regulators not to make provision for redress

Legal Services Act 2007 · 2007 c. 29View on legislation.gov.uk

Part 6: Legal Complaints

The regulatory arrangements of an approved regulator must not include any provision relating to redress.

If at the time this subsection comes into force the regulatory arrangements of an approved regulator contravene subsection (1), any provision relating to redress included in those regulatory arrangements ceases to have effect at that time, subject to subsection (3).

For the purposes of this section "provision relating to redress" means any provision made in regulatory arrangements (whether it is statutory or non-statutory) for redress in respect of acts or omissions of authorised persons and any provision connected with such provision.

Nothing in this section prevents an approved regulator making—

provision in its regulatory arrangements of the kind required by section 112 (requirement for authorised persons to have complaints procedures etc),
indemnification arrangements or compensation arrangements, or
provision which by virtue of section 158 is not prohibited by this section.

In subsection (4) "authorised person" means an authorised person in relation to any activity which is a reserved legal activity.

This section applies to licensing rules made by the Board in its capacity as a licensing authority as it applies in relation to the regulatory arrangements of an approved regulator.

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Reuse reviewed 21 August 2026 under Open Government Licence v3.0.